Is your printer not reading your newly purchased ink or toner cartridge(s)? Are you receiving an error message or have you not been able to print any ink? First, don’t stress over the fact that your printer is not reading your new ink cartridge or if you received an error message on your computer or printer. Most printers may have a difficult time reading a new cartridge - and that is why we have listed the to do steps when replacing any ink or toner cartridge for your printer.
These two simple steps may resolve the issue for you. Should you continue to have problems please continue to the steps below.The Cold Start Method
You should be able to now print with your new compatible ink or toner cartridge!
Should you continue to have problems please contact us and a Return Merchandise Authorization number and ticket. Should the product be damaged or defective we offer a 100% no-hassle return policy.
If your inkjet cartridges are leaking once it arrives in the mail - don’t panic. You may still be able to use the cartridges even though they show signs of leaks in the sealed plastic container they arrived in.Leaving inkjet cartridges may occur for the following reasons:
Should you believe the ink is overwhelming and too much ink has been removed from the cartridges, please contact InkJetsClub’s customer support for our replacement product.
The shape of compatible inkjet cartridges may look a little different from original OEM cartridges, but they are designed for the same use for your exact printer and will fit.
Model numbers may also be slightly different from OEM inkjet cartridges and our compatible ink cartridges. For example an Epson 252 may read instead 3-252L which in other words is InkJetClub’s equivalence for the Epson 252 ink cartridges. This includes HP and Brother cartridges.
All of our cartridges are fully filled with ink. However, there are some printers like HP, Epson, and Brother which will state the printer is low on ink or there is an error with your new ink cartridge. Either bypass the low ink message or disable the ink level system on your printer. See the instructions listed above to bypass and disable your printers message of counterfeit or non-genuine inkjet cartridges ( don’t let your printer message scare you as HP and Epson are very known only do this to make you the consumer to pay more for the same cartridges by making you think it's bad to use non OEM parts ). Although your printer will not track the ink levels, our cartridges will print fine from start to finish of its expected lifespan of print yields.
Note for Epson and Lexmark printers!
If the printer is stating you cannot print due to low ink levels, press and hold the "stop" or "cancel" button for 10 seconds straight. By doing so, you will reset the counter and allow your printer to use the cartridges normally.